Developer Installed Electrical Vehicle Chargers – Tread Carefully

If your managing a block with developer-installed EV chargepoints, you may be congratulating yourself for having side-stepped the well-documented problems around installing chargers in residential blocks. In fact, you may not have got off as lightly as you thought.

The market for electric vehicles has really taken off in the last few years, bolstered by government grants and the drive towards net zero. And it is likely to be given even more of a boost by recent hikes in petrol and diesel

prices. Identifying the opportunities presented by the expansion of this sector, EV consultant Future Fuel – part of Award Winning Maintenance and facilities specialist Future Group – launched in 2019 to provide chargepoint maintenance services and installations for residential block managers.

Developers are now expected to install EV chargers in new blocks as standard, with building regulations updated for 2022 setting out guidelines around the number of active chargers that must be provided for residents. This can mean as few as 20% or as many as 80% of parking spaces being given access to a live chargepoint.

However, despite specifying that chargepoints must be made available to residents, the guidelines fall short when it comes to detailing how those chargers should be maintained or how the cost of the electricity supplied to them should be dealt with.

As a result, Future Fuel is now seeing more frequent problems with the charging infrastructure at the sites it visits. Issues that originate from the development stage are becoming more common in leasehold blocks and it is apparent that more work needs to be done to help both developers, and further down the line

property managers, to understand the issues surrounding the provision of EV chargepoints. These are some of the problems that are now coming to light.


Chargepoints are often installed in the parking spaces that are located nearest to the electrical supply. This seems logical – but no attention is being paid to the fact that parking bays are generally demised to residents under their lease, and they may not be the leaseholders who own an electric vehicle. Those without EVs have chargers in their assigned bay and vice versa. Parking is already a hugely emotive topic for leaseholders – it shouldn’t be exacerbated by residents having to negotiate with their neighbours in order to charge their car.


Developers frequently install the type of chargepoint that a homeowner would have in their driveway – directly connected to their electricity supply and open to anyone to use. This is not normally a problem in a domestic situation because you would be likely to notice a strange car parked in your driveway, connected to your chargepoint. Someone would need a lot of front to abuse a home-installed charger in this way. Not so in a block of flats where chargers are connected to a common supply. If chargers are left open, without a billing system in place, the electricity is effectively free at the point of use. This means that all residents, regardless of whether or not they have an EV themselves, are unknowingly paying an additional charge for someone else’s electricity usage. With the cost of energy surging, this situation is unlikely to make the property manager in charge of the block very popular. It needs immediate investigation so that a solution to ensure correct billing can be put in place at the earliest opportunity.

This concern has been identified more and more commonly so much so, we have been asked to carry out a study for clients on the possible impact, such solutions could be causing service charge accounts.
Based on

– an electricity rate of 0.50pence per kWh

Driver using 20kWs of electricity per day. Although these costs seem almost impossible, worryingly it is factual. We have already investigated many sites that have far serious concern to paying leaseholders with free-issue points. These points become such an attraction, it drives demand to move over to EV motoring.

If you have inherited EVCPs at a site you manage, you must have these chargers inspected and confirmed. There are many options to address this, but our advice is to act urgently for the sake of fellow residents.

For peace of mind, any site designed and built from 2022, must have “Smart Chargers” that included options for billing and management, but these systems must be activated and commissioned, or you risk an open, free-to-use facility


EV chargepoints are high-powered electrical installations and need regular maintenance. Like any communal electricity supply, systems must be tested and confirmed safe for continued use. There is a general lack of knowledge among block managers around this issue, and there is frequently no cleaning or regular planned maintenance schedule in place. This is crucial if residents are to be kept safe and charger performance maximised.


It is absolutely clear that money is being wasted and compliance with health & safety (although not specifically regulated for the use of chargepoints) is not being properly considered. So what’s the solution?

Future Group hopes that the Government will recognise the problem and make changes to the building regulations, providing clear specifications around charger installations for block managers. In the meantime, property managers are encouraged to review and evaluate their chargepoint infrastructure, and to invest in a survey to detail their existing chargers and to make recommendations around system security and maintenance.

There is funding available this year that property managers may be considering taking advantage of if they are operating blocks without chargers already in place. Should they do so, it is vital that they install and maintain their EVC infrastructure correctly, minimising wasted energy, cutting any additional cost to residents – and keeping the hassle factor to a minimum.