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Last Updated: 1 July 2025
Future Group Ltd (“we”/”us”/”our”) is the data controller.
Registered in England & Wales (No. 07347130), registered office: 12 Oakwood Hill Industrial Estate, Essex, IG10 3TZ.
For queries or complaints, please contact info@future-group.uk.
We may collect:
– Identity & contact data: name, email, phone, job title, company
– Connection details: IP address, browser, device information, visit timestamps
– Usage and cookies: browsing behaviour on our sites, analytics details
We collect directly supplied data (e.g. via forms) and automatically generated data (e.g. cookies, via website).
Purpose | Data Types | Legal Basis | Retention Period
Operating our website | Connection & usage data | Legitimate interest | 12 months
Responding to enquiries | Identity & contact details | Contract / legitimate interest | 6 months after resolution
Sending marketing (if opted-in) | Contact details | Consent | Until opt-out or 36 months
Analytics/cookie performance | Cookies usage | Consent (where required) | 12 months
We rely on UK GDPR Article 6 lawful bases: consent, contractual necessity, and legitimate interests. Sensitive data collected with explicit consent where relevant.
We use essential cookies (no consent needed) and non-essential cookies (e.g. analytics, marketing), for which we obtain clear, affirmative consent via a cookie banner. Consent can be withdrawn anytime by updating your preferences. We do not tie access to services into giving consent—there’s no “consent or pay” requirement.
We may share data with:
– Service providers (e.g. email systems, CRM, website hosts) — always under data-processor agreements
– Legal or regulatory bodies if required
– New owners if business assets are acquired; in that case, data remains protected
We include a clear list of third-party providers and whether data transfers occur outside the UK. Transfers outside the UK or EEA rely on UK adequacy decisions or approved standard contractual clauses.
Where data is transferred outside the UK/EEA, safeguards such as adequacy decisions or contractual clauses are in place. You can request a copy of these at any time.
Under UK GDPR, you have the following rights:
– Access your personal data
– Rectify any inaccuracies
– Erase (“right to be forgotten”)
– Restrict processing
– Data portability
– Object to certain processing (including profiling)
– Withdraw consent easily at any time
– Complain to the ICO (Information Commissioner’s Office, Wycliffe House, Wilmslow SK9 5AF; www.ico.org.uk)
We do not engage in any significant automated decision-making or profiling unless explicitly disclosed. If this changes, we will inform affected individuals and provide opt-outs or human review options.
Personal data is retained only as long as necessary:
– Website use data: up to 12 months
– Enquiry records: up to 6 months after closure
– Marketing consent records: up to 36 months unless you withdraw consent earlier
We implement technical and organisational measures to safeguard your data (e.g. encryption, access control, staff awareness). If a breach occurs, we will notify affected individuals and the ICO as required.
We may update this policy periodically to reflect legal or operational changes (e.g. June 2025 Data Use & Access Act). Updated versions will be published here with a clear revision date. Continued use of our services implies acceptance of any changes.
Email: info@future-group.uk
Postal: Data Protection Officer, Future Group Ltd, 12 Oakwood Hill Industrial Estate, Essex, IG10 3TZ
ICO complaints: www.ico.org.uk
